Policies

Policies

While I understand life can throw us curves sometimes, I like to keep some policies in order.

1. Session fee is due at time of booking, and is non-refundable.

2. I will call you when your order is ready. Thank you for your patience. Orders need to be picked up.

3. Please handle your prints with care. Any damage to a print that has left the studio is the responsibility of the client and there will be a fee to replace it.

4. I guarantee my work against fading, or discoloration. If this occurs, I will gladly replace the work at no cost to you.

5. Cameras, cell phone cameras and camcorders are not permitted during any session, in studio or on location.

6. Please DO NOT COPY or save your photos from my facebook page, website or any other form of advertisement. Once you place your order, you will receive your images. Please keep my logo intact and remember no alteration of photos is allowed.

7. Ashley Photography reserves the right to use images for display, publication or other purposes.

8. For all orders, payment is due in full at the time of order.

9. All portraits, books, albums, frames etc. are non-refundable. Orders can not be canceled due to the custom nature of the products.

10. If you are or your children are sick, please give me 24 hours notice. I know that emergencies occur, However if there is no phone call and you are a no show there will be a $50 fee. Sessions will start on time. If you are late it will count against your time and you will have less photos to show for it. If you are going to be more than 20 minutes late, we need to reschedule your session and a $50 fee will be charged.

11. All portrait orders are final and can not be changed or refunded for any reason.

12. Refunds are not permitted on discounted sessions, promotions or gift certificates.

By placing an order and/or having a session with Ashley Photography, you agree to the above.

Turn around times:
CD  – 2 to 3 weeks
Prints  – 3-4 weeks
Viewing Galleries  –  2 week
Rush Fee   –  $50

Due to the fragile nature of photo discs and portraits, it is your responsibility to pick it up. We sometimes will mail products if you live far away. A fee will be charged for all products that need to be mailed.

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